Terms & Conditions
The Boelter Companies
Effective Date: June 10, 2010
Updated: February 3, 2021
Acceptance of Terms
Modifications to Service
Boelter reserves the right to modify in part or in whole, or temporarily or permanently discontinue this Website or any content contained therein for any reason and at anytime without notice to you. Boelter is not liable to you or any third party for modifications, suspension or discontinuance of any services or content offered on this Website.
Intellectual Property and Usage Restrictions
Unless otherwise indicated, all trademarks on this website are subject to trademark rights of Boelter, including product names, logos, and graphics. Certain product brand names are owned by their respective manufacturer or supplier. The arrangement and compilation of all content on this Website are the exclusive property of Boelter and are protected by U.S. and international copyright laws. All software used on this site is the property of Boelter or its software suppliers and is protected by United States and international copyright laws. You may not copy, reproduce, republish, post, distribute, transmit, or modify or otherwise use in any way any part of the Website without the express prior written consent of Boelter. You further agree not to reverse engineer, hack, spam, block, disrupt, or otherwise change or alter the site; to do so may subject you to legal liability. Boelter will, in its sole discretion, take all appropriate legal action and recourse for violations hereof.
Website Content, Product Information and Website Errors
The Website and its content, including but not limited to prices, Product descriptions and images, and Product availability are subject to change without notice. Boelter makes no warranty or guarantee that the information on our website, including product descriptions, prices or other content is accurate, complete, reliable, current, or error-free. In the event content on the Website contains incorrect information, Boelter shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Boelter shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. Errors will be corrected where discovered, and Boelter reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions. Boelter also reserves the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and payment processed. If your order is canceled after your payment has been processed, we will issue a full refund to the method of original payment. If you are not fully satisfied with your purchase, you may return it in accordance with our Return Policy located at https://www.boelter.com/return-policy/
Disclosure and Use of Your Communications
Boelter welcomes feedback, questions and comments about its products, services and this Website. As a general policy, Boelter does not accept unsolicited ideas for products or services through this Website. All communications and other materials (including, without limitation, unsolicited ideas, photographs, drawings, suggestions, or materials) you send to this Website by e-mail or otherwise are and shall remain the sole and exclusive property of Boelter and may be used by Boelter for any purpose whatsoever, commercial or otherwise, without compensation to you.
Termination of Use
Boelter may, in its sole discretion, terminate your account or your use of the Boelter website at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Boelter reserves the right to change, suspend, or discontinue any or all aspects of the Boelter website at any time without prior notice.
The services and information on this Website are available in the United States and may not be available elsewhere. This Agreement shall be construed in accordance with the Laws of the United States of America, and specifically within the State of Wisconsin. All disputes arising from your use of this Website or under this Agreement shall be resolved in a court located in the Eastern District of Wisconsin, without reference to conflict of laws or choice of laws statutes.
Limited Warranty and Disclaimer of Warranties
Limitation of Liability
BOELTER SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATION, COMPENSATORY, SPECIAL, INCIDENTAL, EXEMPLARY, LOST PROFITS, LOSS OF REVENUE, AND/OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR ACCESS TO OR INABILITY TO ACCESS THIS WEBSITE, OR YOUR USE OF OR RELIANCE UPON THIS SITE OR THE CONTENT HEREOF. IN ADDITION, BOELTER HAS NO DUTY TO UPDATE THIS SITE, OR THE CONTENT THEREOF, AND BOELTER SHALL NOT BE LIABLE FOR ANY FAILURE TO UPDATE SUCH INFORMATION. FURTHER, BOELTER IS NEITHER RESPONSIBLE NOR LIABLE FOR YOUR USE OF OTHER WEB SITES THAT YOU MAY ACCESS VIA LINKS WITHIN THIS WEBSITE. THOSE LINKS AND OTHER RESOURCES REFERENCED ON THIS WEBSITE ARE PROVIDED MERELY AS A SERVICE TO USERS, AND INCLUSION IN BOELTER'S SITE DOES NOT CONSTITUTE AN ENDORSEMENT BY OR AFFILIATION WITH BOELTER.
By accessing the Website, you agree that you remain solely responsible for use of the Website, and you agree to indemnify and hold harmless, Boelter and its agents with respect to any claim based upon misuse of this Website or breach of any terms or conditions of this Agreement.
Online prices, offers and selection may vary from our retail store and are subject to change without notice. In the event in which an item has had a substantial price increase, we will attempt to contact you via email or phone to request your approval of the additional charges. The item will not be shipped and you will not be invoiced until these charges are accepted. Failure to accept these charges or respond to our attempts to contact you may result in order cancellation; however, we reserve the right to cancel any order you place with us without giving any reason.
Order Acceptance and Limitations
Online orders are received the next business day after they are placed, and take 1 to 2 days for processing before shipment. Although we try to ship express orders out the day we receive them, we will not guarantee the actual ship date. Please plan accordingly if you require express shipping, or contact Customer Service for assistance.
Your receipt of an order confirmation, whether electronic or other form, does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order and/or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you provided when you placed the order. Boelter reserves the right to limit or prohibit sales to resellers.
Sales Tax/Use Tax Policy
Boelter currently collects and remits sales tax in a number of states in the United States as required by law. Any sales taxes collected by Boelter will be automatically calculated during the online order process. If you claim tax-exempt status, please contact Customer Service at 1-262-523-6200 Ext. 1 or 1-800-BOELTER for additional information on how to place an order using your state tax exempt status. In cases where an order is shipped directly from a manufacturer to a customer in a state where that manufacturer has a nexus (a taxable presence), Boelter must collect sales tax from that customer prior to shipment. Current pending federal and state legislation governing the taxing of goods sold over the internet may change how our Sales Tax/Use Tax Policy affects you.
Consumer (Home) Use Information
Although Boelter's Website is intended for commercial users, Boelter also welcomes consumer business for select products. Please be aware of important differences in the commercial products we sell when compared to consumer products. In addition, Boelter will not accept returns of foodserivce equipment from any non-commercial account.
Purchasing Non-Equipment Items from Boelter
Boelter's non-equipment products are designed for commercial use and may not meet your expectations. These products are designed for their utility, not necessarily the cosmetic appeal you would expect for home use. Many items sell in large quantities and we cannot break cases.
Purchasing Equipment from Boelter
The equipment we sell is designed for commercial use. Many products are designed for their utility, not necessarily the cosmetic appeal you would expect for home use. Commercial refrigeration is not for residential use. Commercial cooking equipment is not for residential use.